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Month March 2009

Softbank's First Corporate iPhone Client: Half a Year On

Iphone - a great travelling companion

The iPhone and a Japan Rail IC card - a great combination to improve efficiency

Management and Technology consultants Bearing Point made news late last year when it became Softbank’s first corporate client for the iPhone 3g, equipping 1000 employees with them in a bid to improve the productivity of its consultants by giving them easy access to information. In an interview today with Nikkei Net, Bearing Point are reporting that the iPhone has changed the way that they work.

More efficient use of time

Before the introduction of the iPhone, having arrived at the office employees would spend 30-40 minutes every day checking their emails – time that could have been better spent visiting clients. With the iPhone, consultants and sales staff are now able to connect to the company’s mail server and deal with their inboxes during what are often quite lengthy train journeys around the city – time that previously had been totally unproductive, and boring for the staff involved.

Thus, the average time it takes consultants to acknowledge emails has improved dramatically. Not only this, the company’s internal communication culture has changed, with emails becoming short and to the point – a positive by-product of having such a small keyboard to type on.

Cost benefits of the iPhone

The company also praises Softbank for its fixed-price unlimited data plan, which now allows effective budgeting, something that previously had not been possible. When asked about the costs of voice calls, whilst the company provided no details of any overall saving, it did point out that 47% of internal calls were now made by iPhone (fixed line extensions having been phased out for many staff) – and with Softbank offering free calls between users of its network from 1am to 9pm this naturally has had a big impact.

Security

When it comes to corporate use, the iPhone is often said to be inappropriate due to its relative lack of security. But due to the way in which they use the device (i.e. phone calls / email access / internet access) Bearing Point wouldn’t agree . Having restricted access to the iTunes App Store, and without programs such as MS Word or Powerpoint or any easy way to transfer documents to or from the iPhone, this is not such an issue (consultants also carry laptops and data cards should they need to work with documents when on the move).

Who’s responsible?

With the phones being on loan to staff from the company, there’s just one main rule: don’t lose them! Staff are warned not to leave them out ‘on display’. If they wish to download games, they can, but are required to pay for the cost of the data.

The company has also notes that less time is wasted with faulty phones. With an automatic backup being made of the phone when synched with iTunes on a company PC, should there be a problem, it doesn’t take long to restore lost settings or data. Additionally, specialist staff are not required: the users themselves are able to sort it out.

Bearing Point are now looking into setting up a VPN server for their iPhone-enabled staff.

Overall, the company is delighted with how the iPhone has changed the way its staff work, and find nothing to fault in the device.

(Original article: 「iPhone」1000台で働く形はこう変わった ベリングポイント、導入半年
Nikkei Net, 13th March.

Joseph Live-Streaming the Tokyo Marathon With an iPhone Strapped to His Forehead

dsc00032[update] The video feed will be available at http://www.qik.com/tamegoeswild

It’s the most epic iPhone challenge yet seen in the world (probably).

Joseph Tame, known for his addiction to his iPhone (a.k.a. ‘my baby’) is going to attempt to complete the Tokyo quarter Marathon in record time whilst carrying 30,603 pairs of eyes on his forehead. This epic feat has been made possible by months of training, an Apple iPhone, Qik.com and a new invention of Joseph’s, which he calls ‘A Modified Hat’.

He will be joined by his trainer, Tom Kobayashi.

35,603 people applied to run this epic race across Tokyo – only 5000 got in: Joseph and Tom were two of the lucky few.

Knowing how disappointed the unlucky unfortunates must be feeling, Joseph vowed to make things right. He decided, he’d let them run with him.

The full story of this epic adventure will be featured on the new podcast that Joseph co-produces – Japan Podshow.

To get live alerts via twitter of Joseph’s progress & broadcasts, be sure to follow him @tamegoeswild.

Exclusive behind-the-scenes footage of this epic challenge is also available on YouTube.

Be there and submit your comments as he runs to make his iPhone vibrate – he’ll know he’s carrying your eyes and your hopes too.

UPDATE! JOSEPH POSTS VIDEO RESPONSE TO CRITICISM

Smartphone Showdown? the Community Is the Winner

My in-depth review of the first ever Mobile in Japan event, held on March 12, 2009 in Shibuya, Tokyo, Japan.

The iPhone: An Essential Tool for Anyone Living in Japan

Everyone wants an iPhone in Japan

In Japan, everyone wants an iPhone. So much so, that the market for small Apple stickers has exploded. Note that only one of them is holding the genuine article. These stickers were kindly provided by Japanese Snack Reviews.

There’s been a lot of talk lately about Japan’s relationship with the iPhone.  Softbank’s decision to give away free iPhones with new two-year contracts has been cited as proof that sales have been disappointing thus far, and that desperate action has to be taken to increase sales.

iPhone - white with a hint of colour Special edition iPhone COLOUR owned by my friend / teacher / ticket manager Nami


Others point out that this is a tactic frequently used by electronics manufacturers to shift stock prior to a new model being released (in June 2009?).

Personally though, I don’t see these online postings as having any bearing on my reality. I doubt Steve is going to pull the iPhone from Japan on the strength of one poorly researched article on Wired, nor do I think that app developers in Japan will stop developing for it as a result of bad press.

And the fact is, the iPhone is an incredible device. I mean, really incredible. I’ve never had the pleasure and the privilege of owning such a powerful, sexy little gadget before now, and six months after I first swiped my finger across its silky smooth touch-sensitive screen I continue to experience ‘Wow!’ moments as I find some new app that makes use of its outstanding native software and futuristic hardware.

It has had a massive meteor-sized positive impact upon my life here in Japan, helping me countless times on a daily basis to keep connected, stay organised, and to get stuff done.

Whilst I’ve reviewed many of these apps on this site in the past, I wanted to draw them all together in one post as a reference for people wondering what apps to download in preparation for the purchase of their precious iPhone.

Here’s a few examples.

GPS & compass

Tracking my routeUntil I bought my iPhone (which I did a mere three hours after touching down at Tokyo’s Narita Airport) I had never thought of GPS navigation as having any use in my life, as I didn’t have a car and had no intention of buying one.

However, back in the big city I was reminded that living in one of the world’s largest metropolitan areas results in ample opportunities to get lost when trying to reach a previously unvisited destination by train, bus or on foot.

The iPhone’s GPS capabilities, coupled with the built-in compass and Google Maps, make for the most amazing anti-get-lost tool yet to be invented (probably). Before heading somewhere I’ve not been before, I will quickly google the place and add it to my iPhone’s Google Map bookmarks (or the person’s address book card) – no need to devote further thought to figuring out the route. Providing I get off at the right railway station, I’ll be fine. Just walk so that the pulsing blue dot that is me gets closer to the red pin that is my destination.

Real-Time bus route

This also means I can now take buses too. I used to avoid taking city buses  in Japan as I would soon lose track of where we were, and would find it hard to figure out what the driver was saying. Now I can just follow the bus as it trundles across the map, and get off at the correct stop. Amazing! Google Maps also incorporates some bus routes too, although it’s not comprehensive.

The GPS has also saved me from a lot of grief on the trains. Sometimes, when going somewhere new, I get on the wrong train. For example, I’m no stranger to the getting-on-the-express-train-when-I-need-a-local-train scenario, which results in my bombing past my stop and on into the unknown inaka. If the train’s crowded it can be tricky to see the map above the doors / the signs at the stations whizzing by. In that situation, I now just open Google Maps, and see exactly how much of an idiot I am. Oh yes, I really am going north when I should be going south.

Train timetable app: Ekitan

EkitanNow at a station whose name I can’t pronounce, I open Ekitan Express [iTunes], the railway timetable for the whole of Japan, and ask it to show me the stations nearest me using GPS – match the kanji in the list of results with those on the platform sign and moments later I have the timetable back to where I was meant to be going. Ekitan is a phenomenal app, with its bookmarks, history and fantastically easy-to-use (and sexy) interface. (It should be noted that whilst although it does have a romaji input option, a basic ability to recognise station names written in kanji is necessary)

Ekitan also provides you with information about major delays on the majority of train lines in Japan (Japanese only). You can choose which lines it provides info for, so there’s no scrolling through endless pages detailing trains that are 3 seconds late.

(Ekitan’s other seasonal apps featuring Christmas lights and cherry blossom can be given a miss).

Dictionary app: ‘Japanese’

The next Japan-related app I rely upon is ‘Japanese’ [iTunes 2300yen]. I’ve reviewed this app before – thus here I’ll just say it’s blooming marvellous. In particular, I find the ability to easily add words I look up to its word lists immensely useful – when I get home I manually transfer these to Anki and flash cards (the fact that this has to be done manually is a bonus as it’s in doing so that one starts learning). Note that at 2300yen it’s not cheap – you may want to check out some of the other free or cheaper dictionaries in the appstore first.

iAnki

Anki

Speaking of AnkiiAnki is another of my first-page apps (not to be confused with the web-version of Anki, which you can of course also view on Mobile Safari). You can easily sync your word decks via a wifi network (once you’ve set it up once it’s very easy to do), then study your words regardless of whether or not you have an internet connection. I use it a lot on the Subway.

(note that iAnki is not a typical app and is not available form the iTunes store. It simply runs locally on Mobile Safari – no jailbreaking required)

Currency

Being a recent returnee to Japan, I still sometimes find myself wanting to know what something costs in British Pounds, and thus have currency [iTunes, free] on page two. Thinking about it though, recently I’ve used it more on payday to see just how many millions of pounds my monthly salary is now worth (as opposed to seeing how many millions of pounds our 32sqm apartment is costing).

Gengou Free

Gengou free [iTunes] is another handy app for people living in Japan – I reviewed that here: essentially it converts the non-Japanese calendar into the Japanese calendar (and vice-versa) – handy when form filling.

Today’s Earthquakes

今日の地震+ (Today’s Earthquakes) [iTunes, free] is another must-have for Japan-residents. Having used it following a few recent earthquakes I must say I’m mightily impressed with how quickly it updates following a shake. I did find that the server went down in the first few minutes following a fairly long shake a few weeks ago, but it was soon back up and running and delivered the results within the promised ten minutes.

The developer did launch a Push service for this app, but the demand meant that the servers went down whenever there was an earthquake, and so for now Push has been tunred off.

Yahoo Weather

Yahoo Weather

Another 1st page ‘app’ I use is not actually an app at all, it’s a Safari short cut to Yahoo Weather. I found the native iPhone weather app to be a pile of pants, and so instead use Yahoo Weather which can provide a very localised forecast using your Japanese post code. Just search once then bookmark the results page – this puts you just one tap away from a detailed 72-hour forecast.

Twittelator Pro

There are a few other apps which, whilst not exactly Japan-specific, do play an important role in my efforts to feel thoroughly at home here. Mail aside, Twittalator Pro for  Twitter is King. There exists a very active Twitter community here in Japan, and I’ve found this to be a great support.

Whilst I now have the beginnings of a family here in Japan and thus am not so prone to isolation, it was not always the case. I can imagine that had I had twitter access when I first lived here in 2001 I would not have felt half as isolated as I did then. I also really enjoy being given glimpses into the lives of other Tokyoites. More than that though, it’s really useful, with news and links to other useful / entertaining resources constantly being exchanged.

If you want to find more people on Twitter near you that speak your language, you can use Twitter’s advanced search)

Everytrail

My final ‘favourite’ (totally non Japan-related) app is Everytrail, which uses the iPhone’s GPS to track where you are – and uploads your route to a Google Map, complete with stats re. speed / elevation etc. I’ve been using it for training for the Tokyo Quarter Marathon (which on Sunday saw us run from Shibuya to near Shinuku via the other side of the Imperial Palace). Having a visual reference / record of my interactions with the city helps develop my sense of where I am, my relationship with the place. Like my trip by train back to the UK from Japan in 2007, this kind of experience of overland travel (which I probably wouldn’t do if I didn’t have a GPS tracking device) is immensely valuable, giving me a real sense of place that excessive use of the underground robs me of.

Incidentally, the actual marathon is taking place on the 22nd of March 2009, and I’ll be attempting to live stream video [to our sister channel Pokya on uStream.tv] from the iPhone whilst I’m running from Shinjuku to the Imperial Palace. An alert will also be sent via Twitter to remind you to tune in to the action – and you’ll also be able to urge me onwards via the live comment box.

Whilst I now have over 100 apps on my iPhone, these are the ones I turn to again and again, and are what I consider to be a part of one’s essential toolkit for a fulfilling life in Japan.

So that’s me – how about you?

How does your iPhone light up your life?

(I so should be paid to blog by Apple)

iPhone App Review: Japan Phrases

Japan PhrasesHeads up to www.JapanNewbie.com who yesterday posted a brief story about Japanese Phrases iPhone app [iTunes] from www.TheJapanesePage.com.

If you’re interested in that, you might want to do a search for ‘Japanese’ in the iTunes store – it brings up a lot of results, including audio flash cards, dictionaries, travel phrase apps etc.

If you have any to recommend, let us know – you can reach us here or reply to us on Twitter!

Buying a 'Not Free iPhone' in Japan

picture-16Jerome Sadou has just posted a brief article about the adventure that was buying a Not free iPhone in Japan. In his blogpost Jerome does the maths for the different price plans, and also talks about the issues for us gaijin. He finishes by stating what many of us have found to be the case,

“…if you are a gaijin, it’s way easier to get married in Japan than to buy an iPhone!!

Read Jerome’s full post here.

iPhone Users in Japan Must Manually Apply for New Discounted Data Plan

New iPhone data plan
Softbank today confirmed for iPhoningJapan that the new discounted unlimited iPhone data plan (4,410JPY down from the current 5,985JPY) will be made available to existing iPhone users – from April 1st 2009.

There will be no change to the existing data plan, so iPhoners wishing to pay less for unlimited data will need to manually apply for a change in contract.

Doing so will result in the standard 2-year contract being renewed, thus if you change your plan on the 1st April 2009, the contract will be extended until 30th March 2011 (but can be cancelled at any time in exchange for a 9,960 yen fee).

iPhone App Release: Evangelion Vol.1 Cut Out

EvangelionAppliya, a Tokyo-based iPhone application publisher has just released a new app for fans of the hit anime movie Evangelion 1.0: You Are Not Alone. [App website More info] [iTunes, 230yen]

“We’ve taken scenes from the movie and created a cutout area that you can place over portraits in your Camera Roll. You can even put your face onto Gendo Ikari’s body, including his signature sunglasses. When you’re done, save the new picture and send it to your friends, or make it your new wallpaper!”

Appliya state on their website that you can follow them on Twitter for a free promo code.

Is the iPhone Really a Failure in Japan?

While the iPhone certainly has had a slower start than in other countries, calling it a failure in Japan is more than far-fetched.